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The Away From Home Festival Poster

Presale FAQs

  • When does Registration begin?

    Registration for early access starts now through Wednesday, August 27 at 10PM EST.

  • I registered for a presale code, when will I receive it?

    You will receive your presale code prior to presale start time, Tuesday, August 26 at 10AM EST. If you register after Tuesday, August 26 at 10am EST, you will receive your code immediately after registering.

  • I did not receive my verification code. How do I receive it?

    If you are still running into issues with receiving your verification code, please try sending an SMS with 'Yes' or 'Start' to 33439. This might enable you to start receiving SMS Verification codes. Please attempt to register again after re-enabling. Please also check your spam folders. If this still does not work, please email register@aegpresents.com and we will assist accordingly.

  • When is the presale?

    Presale will start on Tuesday, August 26 at 10AM EST and will end on Wednesday, August 27 at 10PM EST.

  • How many passes am I allowed to purchase with my presale code?

    The presale code will allow you to purchase a maximum of 8 passes.

  • Once I register for presale and receive the presale code, will it guarantee that I can purchase during presale?

    Participating in presale registration DOES NOT guarantee passes to the festival, they will be available on a first-come, first-serve basis.

  • Where do I purchase the passes?

    You can purchase passes here.

  • When is the Public On Sale?

    Public On Sale will be on Thursday, August 28 at 10AM EST. Passes will be available on a first-come, first-serve basis.

  • Are the passes refundable?

    All sales are final. No refund or exchange available.

  • Is there an age policy?

    The festival is all ages, but anyone camping under the age of 18 will need to be accompanied by a guardian.

  • What if I am having issues during the registration and presale process?

    If you have any issues, please email register@aegpresents.com and we will troubleshoot all issues and inquiries quickly to help resolve any issues.

  • Will there be camping available on site?

    Yes! Please see here for more information.

  • Will there be hotels available?

    We’ve partnered with Crewfare to offer exclusive hotel deals for festival-goers. All properties are conveniently located near the venue and curated for comfort, value, and ease of access. Check them out HERE.

  • How do I book my hotel?

    Just head to our dedicated hotel booking page powered by Crewfare HERE. You’ll be able to browse hotel options, compare prices, and secure your stay in just a few clicks!

  • What if I have additional questions about festival logistics?

    For more specific festival FAQ's, please visit HERE.